From any city
Online
199 €for the whole course
- One-on-one sessions with the instructor
- Times arranged around your schedule
- The instructor plays the broker — mistakes are allowed, it is training
English fortruck dispatchersfrom scratch
English for American logistics — exactly what you hear on a call: rates and dates by ear, asking again and reading back, negotiating, trip paperwork. An add-on to dispatch training — no English needed to start.
- Taught in Romanian
- 8 sessions of 60 minutes
- From scratch
- Handbook 398 pp. + workbook 213 pp.
Broker call00:14
Broker
You
…Okay?
Loads are lost on three things
Not on hard words — on numbers, dates and names said fast and once. General English does not teach this. That is where we start.
Rate per mile
fifteen · fifty
$1.15 and $1.50 a mile — a different price for the whole trip.
Asking again digit by digit: “one-five or five-oh?”
Date
03/04
In the US that is 4 March, not 3 April. The mistake puts the truck in another month.
American dates, pickup windows, ETA
State
MI · MO · MS
Michigan, Missouri, Mississippi — three different ends of the country.
State codes by ear and NATO spelling
Who the course is for
For everyone going into the profession. Only the starting point differs.
No English at all
The most common case. We start with how numbers and dates sound and, in eight sessions, drill the lines of a call until they are automatic.
Some English, but lost on the phone
School English does not help when a broker speaks fast and once. The course builds pace, an ear for numbers and the habit of asking again.
Training (or planning to train) as a dispatcher
English runs alongside the main course and finishes before the first role-play calls — you arrive at them with your ear already set.
The course does not replace the English inside the main training — it builds the layer underneath: listening, pace and the habit of asking again.
Check yourself in a minute
Five things a dispatcher does in English every day. Answer honestly — «no» is a normal answer here.
I can catch by ear: “Pickup tomorrow at 8 a.m., delivery Friday, rate is fifteen hundred”.
I can say without preparing: “Hi, this is Andrei with ABC Transport, calling about the load from Chicago to Dallas”.
I can read an address, a date and an amount in an English document.
I can write a broker two lines: “Driver is loaded, ETA 4 p.m. tomorrow”.
I ask again for a number I did not catch — without embarrassment.
Answered: 0 of 5
Eight sessions — eight moments of a call
The first three sessions are listening: numbers, dates, geography. Sessions 4–6 are speaking under pressure. The seventh is paperwork and messages. The eighth is a whole working day, at pace.
01
Numbers: money, miles, weight
2,100 is “twenty-one hundred”, not “two thousand one hundred”. The 15/50 trap, rate per mile, weight in pounds.
Line of the session: “Twenty-one hundred, all in?”
02
Dates, times and windows
The date 03/04 is 4 March. Pickup windows and appointments, ETA, FCFS, US time zones.
Line of the session: “Pickup Tuesday, eight to twelve.”
03
States, cities, addresses
State codes by ear, cities that sound nothing like their spelling, spelling an address out.
Line of the session: “Dallas, Texas — D as in Delta.”
04
The first thirty seconds
Start within two seconds, name yourself and the load in one line, ask the three questions every call needs.
Line of the session: “Hi, this is Andrei with ABC Transport, calling about your load.”
05
Asking again and reading back
The key session. Never accept a number you did not catch: asking again and a read-back in the order of the fields.
Line of the session: “Sorry — was that fifteen or fifty?”
06
Negotiating, declining, pausing
Say your price as a statement, not a question. Decline in one line. Take a pause without losing the conversation.
Line of the session: “I can do it for twenty-two hundred.”
07
Paperwork and two-line messages
The fields of a rate confirmation and a BOL in ten seconds. Message templates and the mistakes that change the meaning.
Line of the session: “Please send the rate con to my email.”
08
A whole working day
Five linked episodes back to back, at pace, with one step off the script. It ends with a personal list of what to keep drilling.
Line of the session: “Driver's loaded, ETA four p.m.”
The fifth session carries the course. Someone with weak listening who asks again and reads back can work. Someone with good English who is shy about asking again loses the load on the first number.
Two formats — one programme
8 sessions of 60 minutes, the same handbook and the same workbook. Only where you study differs.
Chișinău, Decebal 6
In class
249 €for the whole course
- One-on-one with the instructor, live in the academy classroom
- Face-to-face role-play calls — every mistake is heard
- Times arranged around your schedule
Both formats include
- Sessions taught in Romanian, with English in the drills and role-play calls
- A handbook (398 pp.) and a workbook (213 pp.) — in Russian and Romanian
- Audio dictations of numbers, dates and routes
- Your voice recordings reviewed between sessions
Before payment — a free consultation: we suggest the format and agree on session times.
How a session runs
Sixty minutes, and all eight sessions are built the same way: a check on the previous block and a recording debrief, one new technique, drills, a role-play call, then a debrief from the instructor's notes.
No real brokers are called on this course — the instructor plays the broker. A mistake here costs nothing: it is worked through and repeated. Real conversations come later, on the dispatch course.
- Fifteen minutes of audio six days a week — dictation of numbers, dates and routes
- Twelve to fifteen lines memorised for each session
- Two voice recordings a week, heard by the instructor before the session
- Role-play calls in every session, with the instructor playing the broker
About four hours of homework a week for two hours of sessions. The course rests on it — we say so before payment, not after.
Sessions are taught in Romanian
Explanations are in Romanian; English is what you hear in the drills, recordings and role-play calls — not translating it in the session is the whole point. The handbook and workbook come in Romanian and Russian.
ROEN
Alongside the dispatch course
Eight sessions fit into four weeks at two a week. That way the English finishes before session five of the dispatch course, where the scripts and role-play calls start.
It also works before the main course, or entirely on its own — the programme is the same. Without the main course a calmer pace works too: one session a week over eight weeks.
Run in parallel, the first four weeks are dense: two English sessions, one dispatch class and the homework of both.
- Week 1Engl. 1Engl. 2Dispatch 1
- Week 2Engl. 3Engl. 4Dispatch 2
- Week 3Engl. 5Engl. 6Dispatch 3
- Week 4Engl. 7Engl. 8Dispatch 4
- Week 5Dispatch 5— scripts and calls
English · Dispatch course
The course handbook and workbook
The two books the course runs on. The handbook goes beyond eight sessions: you come back to it once you are working.
- Handbook
- 21 modules, from sounds and numbers to negotiating with a broker. Terms, lines with pronunciation hints, worked dialogues, an A–Z glossary.
- Workbook
- Exercises for every module, dictations, role-play cards for the sessions and answer keys.
398pp.
213pp.
Both books come in Russian and Romanian. Every company and number in them is for training.
What the course does not do
It does not teach general English. Only the working register of the job: the call, the numbers, the dates, the paperwork. You will not start speaking freely on any topic after these sessions — that is a different task.
It does not award a level. Not A2, not B1, not “fluent”: the academy runs no language exam. The course drills the working scenarios until they are automatic — that is testable, and that is what decides a call.
Frequently asked
Yes, but the working kind, not conversation on any topic. The job runs on three repeating scenarios: the broker call, short written messages and reading trip paperwork. That is what the course builds.
Yes. The course is built for a start from scratch: how numbers and dates sound, how states and addresses are read, the first lines of a call — all of it is built in the sessions. If you have studied the language before you will move faster, but it is not a condition for enrolling.
Romanian: explanations in Romanian, English in the drills, recordings and role-play calls. The handbook and workbook come in Romanian and Russian.
The course is built around the truck dispatcher's job, but its language is shared across American road logistics: broker calls, rates, pickup dates and windows, states and addresses, rate confirmations and BOLs. If you are looking for English training for US freight work — this is it.
The programme, the books and the number of sessions are the same. Online — one-on-one from any city, 199 €. In class — also one-on-one, live at the academy, Decebal 6 in Chișinău, 249 €.
8 sessions of 60 minutes. At two a week it takes four weeks; at one a week, eight.
Often yes: on a call, pace and numbers by ear decide, not vocabulary. Take the self-check on this page — on the consultation we will tell you honestly whether the course is worth it for you.
Yes, and that is the recommended way: two sessions a week for the first four weeks, so the English finishes before the role-play calls on the main course.
The main course gives ready call scripts, debriefs and drilling of key lines. That is enough for someone who follows simple speech. This course builds the layer under the scripts — listening, pace and the habit of asking again.
No. A language-course document reads as a level attestation, and we do not certify levels.
Online — 199 €, in class — 249 € for the whole course: 8 sessions, the handbook, the workbook and recording reviews between sessions. It can be taken without the dispatch course.
Start with a freeconsultation
Tell us about your English and your plans — we will suggest a format, agree on times and say honestly whether you need the course. There is no level requirement to enrol.
- Online
- 199 €
- From any city
- In class
- 249 €
- Chișinău, Decebal 6